Privacy Policy

At Body Mind Universe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Your name

  • Your email address

  • Information relating to your purchases

  • Account information

  • Information you choose to provide when contacting us

  • Basic technical information such as your IP address, browser type, device information, and website usage data

  • Name

  • Email address

  • Payment and transaction information

  • Account information

  • Information you provide when contacting us

2. How We Use Your Information

We use your information to:

  • Provide access to purchased programs

  • Process payments and manage purchases

  • Create and manage your account

  • Respond to your enquiries and provide customer support

  • Send important service-related communications

  • Improve our website, services, and user experience

  • Comply with legal and regulatory obligations

  • Send marketing communications where you have chosen to receive them

3. Legal Basis For Processing

Where required by applicable data protection laws, including the General Data Protection Regulation (GDPR), we process your personal information on one or more of the following legal bases:

  • Performance of a contract with you

  • Compliance with legal obligations

  • Our legitimate interests in operating and improving our business

  • Your consent, where required

4. Payments and Service Providers

We use trusted third-party service providers to help operate our business, including payment processors, website and content hosting providers, email communication services, and analytics providers. These providers only receive the information necessary to perform their services on our behalf and are required to process your information in accordance with applicable data protection laws.

5. International Transfers

Some of our service providers may process personal information outside your country of residence, including outside the European Economic Area (EEA). Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfil contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Protect our legal rights

When information is no longer required, it is securely deleted or anonymised where appropriate.

7. Cookies

Our website may use cookies and similar technologies to:

  • Ensure the website functions correctly

  • Remember your preferences

  • Understand how visitors use our website

  • Improve our services

Where required by law, non-essential cookies will only be used with your consent.You can manage your cookie preferences through your browser settings or any cookie preference tools available on our website.

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Object to certain processing

  • Request restriction of processing

To exercise these rights, please contact us using the details below. If you are located in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.

To exercise your rights, please contact us here: info@bodymindunivrse.com

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure. While no online service can guarantee absolute security, we continuously work to protect the information entrusted to us.

10. Changes to This Policy

We may update this Privacy Policy from time to time.The latest version will always be available on this page together with the date of the most recent update.

11. Contact and Business Information

Business identification details are available in our Terms of Service. If you have any questions regarding this Refund Policy or your purchase, please contact us here: info@bodyminduniverse.com